We recommend an introduction time of 2-4 hours/day for the first 3-5 days to get the body used to the effects, but the length of introduction can vary between individuals. Use your judgment to determine when ready for longer use. For the best results, after the introduction time, use the products for longer periods of time daily – such as overnight. Every 3-4 weeks we recommend not using the products for 3-6 days. The period of discontinued use is for you to assess/reassess the progress of your horse or dog and even yourself. Products may be worn for a period of 1-24 hours a day after the introductory period. For use with dogs and horses, we recommend removing our products for 3-4 hours a day to give the animal a break from the effects.
Waterproof Dog Coat
Price range: $114.00 through $156.00
Keep your pets warm and agile in any weather with our top-selling Back on Track® Multi Season Waterproof Dog Coat, featuring breathable fabric and therapeutic Welltex® lining for optimal infrared healing.
Can the products be used in hot temperatures?
Yes. We do recommend using the products in the cooler parts of the day and for shorter periods of time during the warmer summer months, however, this is your personal preference. Use your best judgement when using our products on your animals on a hot day. Using them for smaller amounts of time throughout the day is better than not using them at all.
After I have discontinued using my Back on Track product and then decide later that I would like to begin using it again, do I need to start over with the introductory period?
Depending on how long it has not been used, it may be necessary to start the introductory period again. Use common sense and see how your body feels and reacts.
How long do Back on Track products remain effective?
The effectiveness of BOT products will not change over time since you cannot wash out the Welltex® fibers infused in the threads. If you have been using our products for a long period of time and feel you don’t see the same results as you did at the beginning, simply take a break for a week and try again. While using our products over time you may get used to the Welltex® effect and start to think you are no longer being helped.
Why use Back on Track products when there are no injuries?
The improved blood circulation from the use of BOT products will help to maintain the over-all well-being of the body tissues, even in health. It may also help prevent injuries in the future by improving over-all resilience of the body.
If using Back on Track products causes increased circulation and swelling occurs, will it go away?
Take a break from wearing the product until the swelling goes down, then begin using it again. Wear it for only a few hours to minimize the chance of swelling again until the body gets used to the increased blood circulation from wearing the product.
What is the difference between Back on Track products and magnet technology?
The Welltex material utilizes the body’s own energy and reflects that energy back into the tissues as far-infrared wavelengths which penetrate deeper than just warmth to affect the tissues and the blood vessels, whereas products with magnet technology utilize the magnetic field.
How do I wash Back on Track products?
Machine wash in warm water and a mild detergent. Do not use fabric softener or bleach. Hang to dry.
Will Back on Track products shrink?
No, providing you follow the washing instructions that come with each product. Products are not to be put into a clothes dryer and bleach should not be used in the washing process.
Can liniments be used with Back on Track products?
Caution is advised when using Welltex® products simultaneously with liniment, since some liniments may amplify the Welltex® effect. Use the product only as directed and consult a doctor if symptoms persist. Do not use products that will generate heat. Use your own common sense to see how you or your animal reacts.
How much support do the Back on Track brace products provide?
Back on Track brace products provide limited support. They are designed as therapeutic products that increase blood circulation and in turn may help reduce inflammation in muscles and joints. Our self fastening Knee Brace and Back Braces provide more support than our other therapeutic brace products, but they should not be used to replace physician prescribed support braces.
Will I experience the Welltex® effect if my Back on Track product is worn over other clothing?
BOT products need to be next to the skin or hair of animals for the product to give the best effect. However, the Back Brace can be worn over a thin shirt and the Mattress Overlay should be used under regular sheets.
Can I use Welltex® products while pregnant?
No. Do not use during pregnancy.




















Ali –
This is my favourite piece from BoT. Living on the west coast we see a lot of rain so this jacket is key.
Dog 1: Size chart suggests a 52cm, she wears size 43 or 46.
Dog 2: Size chart suggests a 49cm, she wears size 43.
Dog 3: Size chart suggests a 67cm, he wears size 63.
Jennifer Walchuck (verified owner) –
Purchased the wrong size and after being a long time customer with multiple back on track products – EXTREMELY disappointed they wouldn’t let me exchange for a smaller size.
Naomi –
Hi Jennifer,
Thank you for allowing us to explain the reason for that.
ALL SALE items are ‘final’ sale.
We do have this clearly placed on our Website under each and every product/ on our banners and Email blasts, with the hope that our customers will access that information before placing their order so they are aware of our ‘return/exchange’ policies.
On the bright side, ANY items purchased at ‘regular’ price we offer 1 FREE exchange per item.
FEDEX literally will pick up from your front door and return to our Warehouse in Alberta.
Debby DaCosta (verified owner) –
Fits perfect, fast delivery
Susan Jones (verified owner) –
Deborah Edwards (verified owner) –
Love this coat. My Russell is big for the size 34 so i bought the size 37. I had todo some adjustments to it including a hold for his tail. All fits good now. Love the rain proof and warmth this coat gives my little guys
Back On Track –
Well done on the creative work!!
ENJOY 🙂
Anne (verified owner) –
Great coat, easy to take don and doff. Pup likes it. Will probably last a lifetime.
Kim McClure (verified owner) –
Helen C. (verified owner) –
I loved it but could have done with a zip in the back for my poodles tail to go through!
Back On Track –
Good to note Helen, thanks for that 🙂
Anonymous (verified owner) –
Love your dog rugs!!!I was sorry to see that they were half price a week later…..I ordered 2 at regular price and I really should receive the sale price of $55.00 each. I do purchase a number of these dog coats and I do recommend them to all of my friends.
Back On Track –
We have privately Emailed you about this.
THE BOT TEAM
Elsie W. (verified owner) –
Anonymous (verified owner) –
Great Dog Rug!
Anonymous (verified owner) –
I have aussies and live on a farm. I wanted something to keep them cleaner in wet weather but not warmer. These cover between the front legs and under the chest quite well and makes it much easier for them to dry out in the house after a day of play as only their legs and feet are gross. Bonus that they are also therapeutic for their hard working muscles and joints. Sizing was a bit of an issue though. If in doubt, size up. My aussies fit a 55 or a 59. The 55 is pretty exact, the larger size would give a bit more coverage lengthwise and down the back legs without being sloppy, but there is not much difference in girth. They would not fit a fat dog without seamstress intervention. Mine are about 5lb overweight (on diets) and they max out the body circumference. Sizing up will not compensate for larger girth. These are sharp. Have lots of reflective detail and fit well if your dog is fit 😉
Back On Track –
Thank you for your detailed and informative review Connie our Customers will benefit from you taking the time to do this.
Many thanks!
THE BOT TEAM 🙂
[email protected]
Lacey Gordon (verified owner) –
Robin M. (verified owner) –
The size guide is not accurate at all. They need to provide other measurements or allow for exchanges or returns. I measured the topline correctly and when the coat arrived it was WAY too big. Went way too far down the sides and the neck hole was so big their chest and shoulders popped out even at the tightest setting. Then when I reordered two sizes down it was too small. Absolutely ridiculous that they don’t allow exchanges when their measurements are not given. I’ve spent $400 on coats and still don’t have one that fits.
Back On Track –
hi Robin,
Did you speak with Customer Service?
We actually do allow for 1 FREE exchange per item ordered on any REGULAR priced merchandise.
SALE /Discounted items are all FINAL SALE as we state on the Website.
Our Sizing chart has been and is being used Globally now for many years with great success we are sorry to hear about your experience.
Please feel free to contact [email protected] if you would like to discuss further.
Please note that we do not sell Dog Coats for ‘mini’s/toy’ dogs and that some of our Dog Coats are designed for certain breeds as is mentioned in the Name of the Coat ie:Whippet Rug is designed for Whippets or dogs with a similar build.
Anonymous (verified owner) –
Fantastic! My daughter with two working boarder collies in SK recommended it for us. We’re in BC in FV with my 130lb Dane/Mastiff who is a big boy & not easy to find a good fit for a coat, however this one is perfect! The sizing guide is right on – fits him from withers to tailbone & I love the wrap around middle to custom fit! We’ve either got raining or raining hard…or snow this time of year & the insert keeps him warm & the outer top coat keeps him dry – he loves it! The reflective stitching is a great add on for visibility. Best purchase & would highly recommend!
Back On Track –
Thank you for taking the time to share with us, we love the feedback!
Robin (verified owner) –
The sizing is awful. I measured exactly as they said. Coat was WAY too big. I figured since it was so big I’d get one two sizes down. Now it fits fine on the length but is way too short down the sides. I have poodles so they aren’t a weird shape. Super disappointed. Now I have four jackets I can’t use or return and are hard to resell since only sport people would pay $100 for a dog jacket. I’d give it a higher rating if you did exchanges.
Back On Track –
hi Robin,
Soo happy we were able to resolve things for you since your purchases were all at Regular price.
ALWAYS know you can contact Customer Service for assistance.
[email protected]
Mon – Friday 8 a.m. – 4 p.m. Eastern Standard Time
Back On Track –
Hi Robin,
So happy we contacted you and were able to do the Exchanges needed.
All of our Customer policies and protocols are under ‘Customer Care’ on our Website.
We also like to remind Customers that there is sometimes sizing confusion between the inches and centimeters and also that specific Dog Coats like the ‘Whippet rug’ is specifically designed for Whippets or that specific body shape.
We appreciate the Review so we could take care of your situation Robin.
All the best!
THE BOT TEAM 🙂
obrysandrine (verified owner) –
FANTASTIK product !!
We had some retun issues with FEDEX but the customer service was exeptionnal ! Thank you so much for your patience and your kindness ❤️
For the size i definitely advice you to choose a size smaller
_ For my belgium shepherd who is 59cm i took 55cm
-For my pinscher who is 29cm i took 25cm and they fit percectly
SO HAPPY to have these beautiful coats for my active dogs 🐕🐺❤️
Back On Track –
Thank you for your kind words Sandrine.
It was our pleasure and we thank you for your graciousness and patience while we sorted things out with FEDEX.
ENJOY!
Sandrine O. (verified owner) –
❤️🧡💛🖤FANTASTIK product!🖤💛🧡❤️
I had issues with product return with Fedex and the customer service was awsome : very patient , kind and good communication several time a day 😀
For the product itself it s very HIGH quality i m very happy for my two dogs : belgium sheppard and miniature pinscher 🐺 🐕
I have ordered smaller size that the chart ; they size big.
I DEFINITELY recommand these products and this shop ❤️💫
Anonymous (verified owner) –
Nice jacket. Fits well. Sizing chart is accurate.
REBECCA K. (verified owner) –
Love it but wish it had a spot for my dogs tail
Gail (verified owner) –
Very pleased with the Multi Season Dog Rug I purchased for my small agility dog. Fast and easy to put on and take off.
Kayla B. (verified owner) –
I really love the fit and quality and it’s the perfect jacket for the rainy, chilly days when a winter coat is too warm. I do wish it had an option for high tail set dogs as I had to modify the back a bit for my boys tail but it was easy to do and I am still very happy with the product overall.
Katherine M. (verified owner) –
This coat certainly does the trick, my little girl stays toasty and warm in it. However, she has a very high-set tail that she holds straight up and this coat falls right over her little butt, making it impossible for her to poop while wearing it. As well, the velcro doesn’t go all the way around her tummy, she’s not a particularly fat dog, in fact she’s pretty skinny. The clips still do up so this isn’t a huge deal, the velcro just gets covered in bits and pieces of nature every so often.
We live on the west coast where it rains regularly and she has arthritis so she needs a waterproof coat. I cut this coat down in size to allow her tail to freely stick up and so that she won’t make a mess all over the inside of it everytime she squats down to poo. My sewing skills will be challenged but she’s a very comfy little lady now, able to poop in her nice warm coat.
I didn’t see any warnings on the description of this coat that dogs with high-set tails might be uncomfortable in this specific design so perhaps that could be added.
Back On Track –
Katherine thank you soo much for all of your feedback!
IF you are looking for dog coats that are ‘high set tail’ specific we do offer the Bark coat for such.
William Mathis (verified owner) –
This is an extremely high quality coat. After much searching for a waterproof coat with good coverage, it’s the best I’ve seen. The fabric appears to be tough and durable, and it’s certainly waterproof. The stitching is perfect. The infrared feature is a bonus on an otherwise outstanding coat.
I can think of only a few ways to make it better: more reflective features and harness openings top and front. Threading a front harness leash through the neck opening works okay for me, but those who use a top position might have to place the harness over the coat. There is a top opening to connect with a collar, but it seems too far forward to work well for a harness.
I have a slim 15-pound Australian labradoodle that measured 40 cm, but I dropped down to a 37 size and the fit is perfect with some room for girth growth.
Customer service was excellent! Bravo to a Canadian company creating highly competitive products in a market dominated by foreign firms.
Elya (verified owner) –
Love this product. Helped reduce inflammation and loosen up tight muscles in my old boy who is still very active, but just needs a little extra help these days.
Anonymous (verified owner) –
Fast shipping and great sales!
Alexia (verified owner) –
Well made jacket, after reading other reviews I did decide to size down and ordered a 52 when the size chart said 55, and the 52 fits well. The 55 would’ve been far too long on her. She is loving it and I’ve just ordered the mesh one for days she won’t need a jacket as heavy as this one.
Debra (verified owner) –
Jim Witts (verified owner) –
Worth the money and glad we got it on sale. Our gsp is getting older and we love the magnetics. Our horses all have BOT blankets and now the dogs.