We recommend an introduction time of 2-4 hours/day for the first 3-5 days to get the body used to the effects, but the length of introduction can vary between individuals. Use your judgment to determine when ready for longer use. For the best results, after the introduction time, use the products for longer periods of time daily – such as overnight. Every 3-4 weeks we recommend not using the products for 3-6 days. The period of discontinued use is for you to assess/reassess the progress of your horse or dog and even yourself. Products may be worn for a period of 1-24 hours a day after the introductory period. For use with dogs and horses, we recommend removing our products for 3-4 hours a day to give the animal a break from the effects.
Haze Collection Dog Rug
Price range: $68.00 through $80.00
A lightweight Welltex infused waffle coat
Can the products be used in hot temperatures?
Yes. We do recommend using the products in the cooler parts of the day and for shorter periods of time during the warmer summer months, however, this is your personal preference. Use your best judgement when using our products on your animals on a hot day. Using them for smaller amounts of time throughout the day is better than not using them at all.
After I have discontinued using my Back on Track product and then decide later that I would like to begin using it again, do I need to start over with the introductory period?
Depending on how long it has not been used, it may be necessary to start the introductory period again. Use common sense and see how your body feels and reacts.
How long do Back on Track products remain effective?
The effectiveness of BOT products will not change over time since you cannot wash out the Welltex® fibers infused in the threads. If you have been using our products for a long period of time and feel you don’t see the same results as you did at the beginning, simply take a break for a week and try again. While using our products over time you may get used to the Welltex® effect and start to think you are no longer being helped.
Why use Back on Track products when there are no injuries?
The improved blood circulation from the use of BOT products will help to maintain the over-all well-being of the body tissues, even in health. It may also help prevent injuries in the future by improving over-all resilience of the body.
If using Back on Track products causes increased circulation and swelling occurs, will it go away?
Take a break from wearing the product until the swelling goes down, then begin using it again. Wear it for only a few hours to minimize the chance of swelling again until the body gets used to the increased blood circulation from wearing the product.
What is the difference between Back on Track products and magnet technology?
The Welltex material utilizes the body’s own energy and reflects that energy back into the tissues as far-infrared wavelengths which penetrate deeper than just warmth to affect the tissues and the blood vessels, whereas products with magnet technology utilize the magnetic field.
How do I wash Back on Track products?
Machine wash in warm water and a mild detergent. Do not use fabric softener or bleach. Hang to dry.
Will Back on Track products shrink?
No, providing you follow the washing instructions that come with each product. Products are not to be put into a clothes dryer and bleach should not be used in the washing process.
Can liniments be used with Back on Track products?
Caution is advised when using Welltex® products simultaneously with liniment, since some liniments may amplify the Welltex® effect. Use the product only as directed and consult a doctor if symptoms persist. Do not use products that will generate heat. Use your own common sense to see how you or your animal reacts.
How much support do the Back on Track brace products provide?
Back on Track brace products provide limited support. They are designed as therapeutic products that increase blood circulation and in turn may help reduce inflammation in muscles and joints. Our self fastening Knee Brace and Back Braces provide more support than our other therapeutic brace products, but they should not be used to replace physician prescribed support braces.
Will I experience the Welltex® effect if my Back on Track product is worn over other clothing?
BOT products need to be next to the skin or hair of animals for the product to give the best effect. However, the Back Brace can be worn over a thin shirt and the Mattress Overlay should be used under regular sheets.
Can I use Welltex® products while pregnant?
No. Do not use during pregnancy.










Anonymous (verified owner) –
Anonymous (verified owner) –
Bonnie (verified owner) –
I measured my dog accurately 3xs and still these are too big… as I knew from ordering another style a while back and it was huge even though the measurements were correct… it doesn’t fit any of my yorkies
Back On Track –
HI Bonnie,
As a note to all of our customers we do not sell Dog Coats for mini’s or toy breeds yet here in Canada.
Kelly (verified owner) –
We LOVE this dog rug for a few reasons. The style, the fit, health benefits and ease of use for the whole family. From our dogs perspective he loves it too! We’ve tried many other coats looking for “the one” so we’ve noticed how he behaves in different types. This one he likes! The neighbours comment on his fashion too which is a hoot. He looks proud. Customer service has been AMAZING. I had some issues getting my sizing right. Measure twice order once! CS was supportive and understanding which made the experience so much better. Finally… we’re done searching for dog coats.
Back On Track –
Thanks for the review Kelly.
We are so pleased that you found the ‘right fit’ for your dog 🙂
Happy wearing!
Anonymous (verified owner) –
Lee Miller (verified owner) –
Sizing really off and I wanted to
Exchange but I couldn’t
Back On Track –
Hi Lee
We could not exchange for you because any ‘SALE or Discount purchases’ are FINAL sale as was the case.
A reminder though, that any purchases at Regular Price OR using the 1 time 15% off Newsletter Discount code, we offer 1 FREE exchange per item.
FEDEX will pick up from your front door and return to our Warehouse in Alberta.
Dena A. (verified owner) –
I am very happy with my order and my dog loves it! I will definitely be ordering again from you guys. Thank you! 🙂
Back On Track –
You are welcome!
ENJOY the new Haze Collection Dena 🙂
Jen (verified owner) –
Excellent quality and it makes a difference!!! Money well spent
obrysandrine (verified owner) –
FANTASTIK product !!
We had some retun issues with FEDEX but the customer service was exeptionnal ! Thank you so much for your patience and your kindness ❤️
For the size i definitely advice you to choose a size smaller
_ For my belgium shepherd who is 59cm i took 50cm
-For my pinscher who is 29cm i took 25cm and they fit percectly
SO HAPPY to have these beautiful coats for my active dogs 🐕🐺❤️
Sandrine O. (verified owner) –
❤️🧡💛🖤FANTASTIK product!🖤💛🧡❤️
I had issues with product return with Fedex and the customer service was awsome : very patient , kind and good communication several time a day 😀
For the product itself it s very HIGH quality i m very happy for my two dogs : belgium sheppard and miniature pinscher 🐺 🐕
I have ordered smaller size that the chart ; they size big.
I DEFINITELY recommand these products and this shop ❤️💫
Back On Track –
Thank you soo much for your wonderful post we really appreciate it Sandrine!
We are always here to assist 🙂
[email protected]
Gabriella M. (verified owner) –
Great looking coat!
lyndsiebourgon (verified owner) –
My dog seems to find relief from his sore back when wearing the rug. And the customer service is amazing! Would really recommend.
Back On Track –
YAE! we are soo happy this is helping your dog Lyndsie 🙂
Lyndsie Bourgon (verified owner) –
Diane F. (verified owner) –
This jacket is amazing!!!! So glad I was told about you and your products.
Bought it for my whippet who injured his back. The change in him was almost instant. He loves wearing his coat and he looks great in it. I noticed a lot of people commenting on how large they were so I ordered one size down from his measurements and it fits perfectly.
Back On Track –
Fantastic!
Jasmine (verified owner) –
MICHELLE (verified owner) –
It is even better than I imagined! Easy on and off. The only thing that would make it better is if it came up a tad higher on the neck (but that is what the other styles are for). The liner is amazing for after being in the water. It soaks up the water from the coat to help with the drying process plus keeps your pup warm. It’s a great “mid season” coat to keep them warm but it’s not too hot. LOVE IT!
Back On Track –
Fantastic!!
Angela F. (verified owner) –
Needed some help to find the right fit for our senior lab and the people involved were very helpful! We love the coat
Sue (verified owner) –
Our dog had a spinal injury and this product was amazingly helpful in her recovery! We are really pleased with this company and their technology, as well as their wonderful service and speedy delivery! Thank you so much for your help!
Tovah (verified owner) –
Although the body length was correct according to the sizing chart, this jacket is huge and not even possible to use. As the the company doesn’t accept returns or exchanges I’m extremely disappointed. I will likely not order again from this company.
Back On Track –
hi Tovah,
We actually do 1 FREE exchange on any items purchased at regular price.
Sale items are Final Sale.
Please check your inbox we have contacted you there.
Rae S. (verified owner) –
I love it! It fits my dog very well, and it is fabulous for a high set tail. It is a nice medium weight.
Denise K. (verified owner) –
I have a 110 lb rotti and measured as the video shows and this runs very big. It’s too big for my guy but I’ll make it work.
Jennifer W. (verified owner) –
Excellent fit, my senior Dalmatian wears it daily for his arthritis.
Maureen (verified owner) –
This isa great jacket. Our Doberman loves wearing it and it helps keep her moving smoothly. She has had a weird line across her lower back and after doing laser for a few months we put this jacket on a couple times a week and it’s keeping her pain free. It fits considerably large so go down at least 6-8”.
Maureen (verified owner) –
The fit is quite big. I went down 6cm and probably should have gone down at least twice that.
Rae S. (verified owner) –
love how it fits my borderpap
Sandy F. (verified owner) –
beautifully made product.
Chris Hansen (verified owner) –
The coat fits well and looks nice
Philip Daley (verified owner) –
Sizing was a challenge. But the lovely quilt is great during Spring-like weather rather than the all-season coats I use in winter. I recommend these rugs. They are smart looking and, better yet, they keep my old whippet-x mobile and her joints and muscles moving with the great infrared tech.
Back On Track –
Great to read this, thank you for sharing!!
Barb Barbour (verified owner) –
Beautiful blanket and well made! It does fit alittle large. Will order one smaller to add to our collection!
Super fast delivery from FedEx Ex…thanks !!
Barb Barbour (verified owner) –
Great product! Really well made! Awesome customer service!
You do need to size down alittle (simply because of thr cut of the neck on this particular blanket) All three dogs like the feel of it doing its job!!!
Barb B. (verified owner) –
I purchased two “Haze” blankets for my dogs… awesome product, well made and the dogs love them, especially Beau, who usually hates blankets!!!
Sizing is alittle tricky, because of the fit of this particular blanket, but I simply downsized and they fit beautifully!
Thankyou!!🐾
Back On Track –
Soo happy for you Barb.
We do suggest our Customers read reviews on products before purchasing to get any valuable feedback on things like sizing.
Just like human clothes and shoes, sizing can vary, so it is helpful to see what others have found in this regard like the Haze can fit a little large so we suggest sizing down.
Also one can always contact Customer Service for further assistance at ‘[email protected]’ Monday to Friday 8 a.m. to 4 p.m. Eastern Standard Time (closed Statutory Holidays and weekends).
Lorena (verified owner) –
Awesome blankets and they fit my dogs very well! Quality is top notch!