We recommend an introduction time of 2-4 hours/day for the first 3-5 days to get the body used to the effects, but the length of introduction can vary between individuals. Use your judgment to determine when ready for longer use. For the best results, after the introduction time, use the products for longer periods of time daily – such as overnight. Every 3-4 weeks we recommend not using the products for 3-6 days. The period of discontinued use is for you to assess/reassess the progress of your horse or dog and even yourself. Products may be worn for a period of 1-24 hours a day after the introductory period. For use with dogs and horses, we recommend removing our products for 3-4 hours a day to give the animal a break from the effects.
Can the products be used in hot temperatures?
Yes. We do recommend using the products in the cooler parts of the day and for shorter periods of time during the warmer summer months, however, this is your personal preference. Use your best judgement when using our products on your animals on a hot day. Using them for smaller amounts of time throughout the day is better than not using them at all.
After I have discontinued using my Back on Track product and then decide later that I would like to begin using it again, do I need to start over with the introductory period?
Depending on how long it has not been used, it may be necessary to start the introductory period again. Use common sense and see how your body feels and reacts.
How long do Back on Track products remain effective?
The effectiveness of BOT products will not change over time since you cannot wash out the Welltex® fibers infused in the threads. If you have been using our products for a long period of time and feel you don’t see the same results as you did at the beginning, simply take a break for a week and try again. While using our products over time you may get used to the Welltex® effect and start to think you are no longer being helped.
Why use Back on Track products when there are no injuries?
The improved blood circulation from the use of BOT products will help to maintain the over-all well-being of the body tissues, even in health. It may also help prevent injuries in the future by improving over-all resilience of the body.
If using Back on Track products causes increased circulation and swelling occurs, will it go away?
Take a break from wearing the product until the swelling goes down, then begin using it again. Wear it for only a few hours to minimize the chance of swelling again until the body gets used to the increased blood circulation from wearing the product.
What is the difference between Back on Track products and magnet technology?
The Welltex material utilizes the body’s own energy and reflects that energy back into the tissues as far-infrared wavelengths which penetrate deeper than just warmth to affect the tissues and the blood vessels, whereas products with magnet technology utilize the magnetic field.
How do I wash Back on Track products?
Machine wash in warm water and a mild detergent. Do not use fabric softener or bleach. Hang to dry.
Will Back on Track products shrink?
No, providing you follow the washing instructions that come with each product. Products are not to be put into a clothes dryer and bleach should not be used in the washing process.
Can liniments be used with Back on Track products?
Caution is advised when using Welltex® products simultaneously with liniment, since some liniments may amplify the Welltex® effect. Use the product only as directed and consult a doctor if symptoms persist. Do not use products that will generate heat. Use your own common sense to see how you or your animal reacts.
How much support do the Back on Track brace products provide?
Back on Track brace products provide limited support. They are designed as therapeutic products that increase blood circulation and in turn may help reduce inflammation in muscles and joints. Our self fastening Knee Brace and Back Braces provide more support than our other therapeutic brace products, but they should not be used to replace physician prescribed support braces.
Will I experience the Welltex® effect if my Back on Track product is worn over other clothing?
BOT products need to be next to the skin or hair of animals for the product to give the best effect. However, the Back Brace can be worn over a thin shirt and the Mattress Overlay should be used under regular sheets.
Can I use Welltex® products while pregnant?
No. Do not use during pregnancy.






Dee –
I fractured my elbow after slipping on the ice. I went to the hospital and after xrays and CT scan it was found I nearly cracked the radial head all the way through. My surgeon gave me a recovery date of 10 weeks. I wore the sling for a few days but was frustrated arm being bent all the time, it ached too. I asked so many people about BOT. Bought myself the elbow brace. It supported me, reminded me not to lift things etc. I went for my 6 week xray, surgeon double looked at the xray and me flexing my arm at his request. Cleared me back for work. Buying another one for my sister in law as it truly worked for me.
Naomi –
WOW Dee what a great share.
Hope your sister inlaw enjoyed her BOT gift 🙂
Jennifer C. (verified owner) –
Josee G. (verified owner) –
Comfortable… As for the effect, it hasn’t been 20 days yet! 😉
alexandra (verified owner) –
Anonymous (verified owner) –
Sherry B. (verified owner) –
Fits snug but not tight
Back On Track –
Good if too tight you would simply need to contact us at [email protected] for an exchange 🙂
Ellen (verified owner) –
Just what needed
Benoit Chapdelaine (verified owner) –
Tends to come down after a while. Has to be repositionned. Would need more flexible materiel on inside of elbow. The extra pressure when bending the elbow creates more pain than without. End up not wearing in some periods.
Back On Track –
Hi Benoit, we have contacted you by Email please check your inbox 🙂
michel gunn (verified owner) –
Cris (verified owner) –
Back On Track –
Hi Cris,
Thank you for the lovely and kind words.
We strive to do our best on behalf of our Customers every day 🙂
Anonymous (verified owner) –
Ellen L. (verified owner) –
Relief from tennis elbow and some arthritis. Comfortable to wear. Would buy again.
Anonymous (verified owner) –
Carolyn (verified owner) –
Janet Dedick (verified owner) –
Unfortunately you changed the design again. I have the longer ones which were much better and smaller. The ones I received were short and not very small and already slipping down my arm. There’s quite a difference in my XS longer ones to the shorter XS I received. I have to keep replacing them as they loose the tightness and start slipping.
Back On Track –
hi Janet
We just checked your Orders.
The last Elbow brace you ordered was not the same one you had previously ordered.
It is a different Elbow Brace you just ordered(you will see we have the +Physio design plus the original).
Please check your INBOX for an update.
Cheers*
Garnet Long (verified owner) –
Sandra G. (verified owner) –
I love how this brace helps with my elbow