We recommend an introduction time of 2-4 hours/day for the first 3-5 days to get the body used to the effects, but the length of introduction can vary between individuals. Use your judgment to determine when ready for longer use. For the best results, after the introduction time, use the products for longer periods of time daily – such as overnight. Every 3-4 weeks we recommend not using the products for 3-6 days. The period of discontinued use is for you to assess/reassess the progress of your horse or dog and even yourself. Products may be worn for a period of 1-24 hours a day after the introductory period. For use with dogs and horses, we recommend removing our products for 3-4 hours a day to give the animal a break from the effects.
Can the products be used in hot temperatures?
Yes. We do recommend using the products in the cooler parts of the day and for shorter periods of time during the warmer summer months, however, this is your personal preference. Use your best judgement when using our products on your animals on a hot day. Using them for smaller amounts of time throughout the day is better than not using them at all.
After I have discontinued using my Back on Track product and then decide later that I would like to begin using it again, do I need to start over with the introductory period?
Depending on how long it has not been used, it may be necessary to start the introductory period again. Use common sense and see how your body feels and reacts.
How long do Back on Track products remain effective?
The effectiveness of BOT products will not change over time since you cannot wash out the Welltex® fibers infused in the threads. If you have been using our products for a long period of time and feel you don’t see the same results as you did at the beginning, simply take a break for a week and try again. While using our products over time you may get used to the Welltex® effect and start to think you are no longer being helped.
Why use Back on Track products when there are no injuries?
The improved blood circulation from the use of BOT products will help to maintain the over-all well-being of the body tissues, even in health. It may also help prevent injuries in the future by improving over-all resilience of the body.
If using Back on Track products causes increased circulation and swelling occurs, will it go away?
Take a break from wearing the product until the swelling goes down, then begin using it again. Wear it for only a few hours to minimize the chance of swelling again until the body gets used to the increased blood circulation from wearing the product.
What is the difference between Back on Track products and magnet technology?
The Welltex material utilizes the body’s own energy and reflects that energy back into the tissues as far-infrared wavelengths which penetrate deeper than just warmth to affect the tissues and the blood vessels, whereas products with magnet technology utilize the magnetic field.
How do I wash Back on Track products?
Machine wash in warm water and a mild detergent. Do not use fabric softener or bleach. Hang to dry.
Will Back on Track products shrink?
No, providing you follow the washing instructions that come with each product. Products are not to be put into a clothes dryer and bleach should not be used in the washing process.
Can liniments be used with Back on Track products?
Caution is advised when using Welltex® products simultaneously with liniment, since some liniments may amplify the Welltex® effect. Use the product only as directed and consult a doctor if symptoms persist. Do not use products that will generate heat. Use your own common sense to see how you or your animal reacts.
How much support do the Back on Track brace products provide?
Back on Track brace products provide limited support. They are designed as therapeutic products that increase blood circulation and in turn may help reduce inflammation in muscles and joints. Our self fastening Knee Brace and Back Braces provide more support than our other therapeutic brace products, but they should not be used to replace physician prescribed support braces.
Will I experience the Welltex® effect if my Back on Track product is worn over other clothing?
BOT products need to be next to the skin or hair of animals for the product to give the best effect. However, the Back Brace can be worn over a thin shirt and the Mattress Overlay should be used under regular sheets.
Can I use Welltex® products while pregnant?
No. Do not use during pregnancy.





Wanda S. (verified owner) –
Susan (verified owner) –
Easy to put on and off. Helps the tennis elbow pain.
Naomi –
So happy you are enjoying this new addition of the +Physio line.
Pierre Le Govic (verified owner) –
Sheryl Melaney (verified owner) –
Back On Track –
Hey thanks for the tip that is a great idea Shery 🙂
Jeremy M. (verified owner) –
Great brace. Very quick delivery. I use it everyday.
Keith Dawson (verified owner) –
The best brace I have ever had for tennis elbow. It is hands down compared to the elbow brace called band it
Back On Track –
Hey Keith, that is amazing we are soo happy for you!
Valerie (verified owner) –
Lara (verified owner) –
It has helped my tennis elbow and I’m finding I only need to wear it when throwing a lot frisbees. Without it I definitely notice the soreness. I also have the knee support and find that works too.
Love the product.
Back On Track –
Interesting about the Tennis elbow, have had a few people mention that lately (some just from heavy computer use) very cool to hear the benefits.
JoAnne Judd (verified owner) –
Really helps with my tendinitis!
Anonymous (verified owner) –
Michelle Cottrell (verified owner) –
Unfortunately the sizing is incorrect with the elbow brace and it’s too big.
I ordered a medium (I’m usually a size large or extra large in my garments) but it’s way too big.
Disappointed for sure.
Back On Track –
Hi Michelle,
NO need to be disappointed this is an easy FIX 🙂
We have set up an Exchange for you please check your INBOX.
BOT Canada offers 1 FREE exchange on any ‘regular’ priced items you purchase from us.
We set up the exchange with FEDEX and they come right to your front door to pick up and return to our Warehouse in Alberta.
Please follow up with us at [email protected]
You can get the size you need Michelle
We are ALWAYS here to assist 🙂
Lisa-Ann Boucher (verified owner) –
Perfect size and benefits
Christina Bablitz (verified owner) –
Anonymous (verified owner) –
My arm measurement was at the top end of the size I bought. I should’ve gone up a size. My arm isn’t squished, but it’s a bit too snug, I think, and made my elbow feel worse. Visiting an osteopath has helped immensely.
Back On Track –
Hi Cyndi
We have Emailed you to discuss 🙂
Please do not use if the product is too tight, this is about pain management not worsening things for you.
Lets see what we can do about this.
Gerda Veltkamp (verified owner) –
Jennifer N. (verified owner) –
Works great, keeps the elbow feeling secure and cozy.
Back On Track –
Thanks for the share Jen.
terri (verified owner) –
excellent product, works for me
Kim W. (verified owner) –
Olivia (verified owner) –
Lindsey (verified owner) –
Thanks for a quality product! My elbow brace arrived quickly offering almost immediate relief and the sizing info online was very accurate, customer service was friendly and clarified my concerns so I had peace of mind before ordering! Thanks again !
Back On Track –
Thank you for sharing your positive experience of the entire process Lindsey.
Most of all that you are noting a difference using the Elbow Brace!
Diane Sylvestre (verified owner) –
Worked great….no more elbow issues!…Wore it for 5 days and elbow was pain free..
Back On Track –
Fantastic, soo happy it worked soo quickly for you Diane!
maria garcia puente (verified owner) –
my elbow pain has not disappeared but when using the brace I have no pain whatsoever, so I believe it works, and at least when I work out and use the elbow I know I can protect myself for more pain after workout. It’s great
Back On Track –
Excellent.
You can use pre and post workouts.
Jessica (verified owner) –
Pamela J. (verified owner) –
Anonymous (verified owner) –
Excellent product
Noel (verified owner) –
Anonymous (verified owner) –
Hazel G. (verified owner) –
Anonymous (verified owner) –
Helped relieve pain in right elbow
Janet D. (verified owner) –
My elbow braces are definitely helping my pain in my elbows. I have a set for work and a set for at home. I also wear at night BOT braces on my knees and mattress cover which is helping my back pain at night. I can’t say enough good things about this product. I recommend BOT to everyone.
Back On Track –
Fantastic!! VERY happy for you 🙂
Back On Track –
We love hearing from our Customers and are thrilled that the product is helping you soo much!
Michelle (verified owner) –
Julie Germain (verified owner) –
Billie-Jo Dekort (verified owner) –
Joanne (verified owner) –
This elbow brace is so comfortable and I have seen a difference in terms of reduced inflammation within the first few days. Thank you for your excellent products.
Krystyna (verified owner) –
As always Back On Track has come through with another great product! This helps my elbow enormously. Thank you!
Janet D. (verified owner) –
BOT are basically holding me together at this point. I have bad elbows from years of abuse in my horse jobs. Had surgery on both in 1989 and was good for years. Now the pain is back and without my BOT elbows braces I doubt I’d be able to keep working. I also have my knee BOT and wear it all night. I highly recommend BOT products to everyone I meet. I also have the mattress cover and vest! BOT rocks!
siegfried scheer (verified owner) –
I have had elbow pain for couple decades, four, five days into wearing the brace, my elbow was not in pain anymore, the pain does come back after a week of not wearing it, but it is easy enough to but back on, very happy with it.
Maria L. (verified owner) –
Don (verified owner) –
Christine (verified owner) –
Using for blunt force trauma injury to elbow, appears to be helping
Hubert Charlebois (verified owner) –
Garnet Long (verified owner) –
Kelly (verified owner) –
Comfortable light weight fabric makes this elbow support easy to wear for a full day.