We recommend an introduction time of 2-4 hours/day for the first 3-5 days to get the body used to the effects, but the length of introduction can vary between individuals. Use your judgment to determine when ready for longer use. For the best results, after the introduction time, use the products for longer periods of time daily – such as overnight. Every 3-4 weeks we recommend not using the products for 3-6 days. The period of discontinued use is for you to assess/reassess the progress of your horse or dog and even yourself. Products may be worn for a period of 1-24 hours a day after the introductory period. For use with dogs and horses, we recommend removing our products for 3-4 hours a day to give the animal a break from the effects.
Can the products be used in hot temperatures?
Yes. We do recommend using the products in the cooler parts of the day and for shorter periods of time during the warmer summer months, however, this is your personal preference. Use your best judgement when using our products on your animals on a hot day. Using them for smaller amounts of time throughout the day is better than not using them at all.
After I have discontinued using my Back on Track product and then decide later that I would like to begin using it again, do I need to start over with the introductory period?
Depending on how long it has not been used, it may be necessary to start the introductory period again. Use common sense and see how your body feels and reacts.
How long do Back on Track products remain effective?
The effectiveness of BOT products will not change over time since you cannot wash out the Welltex® fibers infused in the threads. If you have been using our products for a long period of time and feel you don’t see the same results as you did at the beginning, simply take a break for a week and try again. While using our products over time you may get used to the Welltex® effect and start to think you are no longer being helped.
Why use Back on Track products when there are no injuries?
The improved blood circulation from the use of BOT products will help to maintain the over-all well-being of the body tissues, even in health. It may also help prevent injuries in the future by improving over-all resilience of the body.
If using Back on Track products causes increased circulation and swelling occurs, will it go away?
Take a break from wearing the product until the swelling goes down, then begin using it again. Wear it for only a few hours to minimize the chance of swelling again until the body gets used to the increased blood circulation from wearing the product.
What is the difference between Back on Track products and magnet technology?
The Welltex material utilizes the body’s own energy and reflects that energy back into the tissues as far-infrared wavelengths which penetrate deeper than just warmth to affect the tissues and the blood vessels, whereas products with magnet technology utilize the magnetic field.
How do I wash Back on Track products?
Machine wash in warm water and a mild detergent. Do not use fabric softener or bleach. Hang to dry.
Will Back on Track products shrink?
No, providing you follow the washing instructions that come with each product. Products are not to be put into a clothes dryer and bleach should not be used in the washing process.
Can liniments be used with Back on Track products?
Caution is advised when using Welltex® products simultaneously with liniment, since some liniments may amplify the Welltex® effect. Use the product only as directed and consult a doctor if symptoms persist. Do not use products that will generate heat. Use your own common sense to see how you or your animal reacts.
How much support do the Back on Track brace products provide?
Back on Track brace products provide limited support. They are designed as therapeutic products that increase blood circulation and in turn may help reduce inflammation in muscles and joints. Our self fastening Knee Brace and Back Braces provide more support than our other therapeutic brace products, but they should not be used to replace physician prescribed support braces.
Will I experience the Welltex® effect if my Back on Track product is worn over other clothing?
BOT products need to be next to the skin or hair of animals for the product to give the best effect. However, the Back Brace can be worn over a thin shirt and the Mattress Overlay should be used under regular sheets.
Can I use Welltex® products while pregnant?
No. Do not use during pregnancy.












Bonnie (verified owner) –
Michelle (verified owner) –
I was so excited when I heard about the BOT vest! I had to have one! I also purchased 2 as gifts! They are great quality and offer all the benefits we know and live from BOT. They keep you warm on those cold Canadian days. I’ll be enjoying my vest this winter and for many years to come.
Back On Track –
Ya the new Luna Vest is beautiful enjoy!!
Charlene Angus (verified owner) –
Anonymous (verified owner) –
Prompt delivery.
Love the light weight.
So easy to wear while handling dogs in agility.
Josée Mercier (verified owner) –
Karen M. (verified owner) –
Beautiful fit & keeps you toasty warm!
Lorill Youell (verified owner) –
Excellent service. Very satisfied with my vest purchase.
Back On Track –
ENJOY 🙂
Anonymous (verified owner) –
Vest is nice but fits super small, due to that it didn’t fit. And I’m unable to exchange it for another size which seems unreasonable.
Back On Track –
Please note that all items purchased on SALE/discounted/flash sale and such are final sale as is indicated on our Website.
Feel free to contact CUSTOMER SERVICE at ‘[email protected]’ before making Sale purchases for advisement, we are always happy to assist 🙂
Back On Track –
Hi Mick, we are going to look up your Order and contact you by EMAIL.
Jennifer Dimopoulos (verified owner) –
Samantha (verified owner) –
Absolutely love this vest! I wear it every day!
Back On Track –
Sweet it is a hot item! Enjoy 🙂
amandacrowe44 (verified owner) –
This vest is awesome quality and very warm! I am thrilled with the purchase!
Karen Pethick (verified owner) –
Darlene (verified owner) –
Lynn D. (verified owner) –
Delivered right when they said it would arrive . Great quality. Fits a bit small . Well made.
Amy Langevin (verified owner) –
Very happy with this vest! Comfortable and works! Really love the high neck
Anonymous (verified owner) –
Sharon (verified owner) –
Very nice vest. Fit was excellent. Delivered as promised.
Laurie (verified owner) –
Awesome!!
June Gill (verified owner) –