We recommend an introduction time of 2-4 hours/day for the first 3-5 days to get the body used to the effects, but the length of introduction can vary between individuals. Use your judgment to determine when ready for longer use. For the best results, after the introduction time, use the products for longer periods of time daily – such as overnight. Every 3-4 weeks we recommend not using the products for 3-6 days. The period of discontinued use is for you to assess/reassess the progress of your horse or dog and even yourself. Products may be worn for a period of 1-24 hours a day after the introductory period. For use with dogs and horses, we recommend removing our products for 3-4 hours a day to give the animal a break from the effects.
EQ3 Microfiber
MIPS technology at a great price
Can the products be used in hot temperatures?
Yes. We do recommend using the products in the cooler parts of the day and for shorter periods of time during the warmer summer months, however, this is your personal preference. Use your best judgement when using our products on your animals on a hot day. Using them for smaller amounts of time throughout the day is better than not using them at all.
After I have discontinued using my Back on Track product and then decide later that I would like to begin using it again, do I need to start over with the introductory period?
Depending on how long it has not been used, it may be necessary to start the introductory period again. Use common sense and see how your body feels and reacts.
How long do Back on Track products remain effective?
The effectiveness of BOT products will not change over time since you cannot wash out the Welltex® fibers infused in the threads. If you have been using our products for a long period of time and feel you don’t see the same results as you did at the beginning, simply take a break for a week and try again. While using our products over time you may get used to the Welltex® effect and start to think you are no longer being helped.
Why use Back on Track products when there are no injuries?
The improved blood circulation from the use of BOT products will help to maintain the over-all well-being of the body tissues, even in health. It may also help prevent injuries in the future by improving over-all resilience of the body.
If using Back on Track products causes increased circulation and swelling occurs, will it go away?
Take a break from wearing the product until the swelling goes down, then begin using it again. Wear it for only a few hours to minimize the chance of swelling again until the body gets used to the increased blood circulation from wearing the product.
What is the difference between Back on Track products and magnet technology?
The Welltex material utilizes the body’s own energy and reflects that energy back into the tissues as far-infrared wavelengths which penetrate deeper than just warmth to affect the tissues and the blood vessels, whereas products with magnet technology utilize the magnetic field.
How do I wash Back on Track products?
Machine wash in warm water and a mild detergent. Do not use fabric softener or bleach. Hang to dry.
Will Back on Track products shrink?
No, providing you follow the washing instructions that come with each product. Products are not to be put into a clothes dryer and bleach should not be used in the washing process.
Can liniments be used with Back on Track products?
Caution is advised when using Welltex® products simultaneously with liniment, since some liniments may amplify the Welltex® effect. Use the product only as directed and consult a doctor if symptoms persist. Do not use products that will generate heat. Use your own common sense to see how you or your animal reacts.
How much support do the Back on Track brace products provide?
Back on Track brace products provide limited support. They are designed as therapeutic products that increase blood circulation and in turn may help reduce inflammation in muscles and joints. Our self fastening Knee Brace and Back Braces provide more support than our other therapeutic brace products, but they should not be used to replace physician prescribed support braces.
Will I experience the Welltex® effect if my Back on Track product is worn over other clothing?
BOT products need to be next to the skin or hair of animals for the product to give the best effect. However, the Back Brace can be worn over a thin shirt and the Mattress Overlay should be used under regular sheets.
Can I use Welltex® products while pregnant?
No. Do not use during pregnancy.












kalitamcdowell (verified owner) –
My new EQ3 helmet was delivered today and I am in love! It fits perfectly and looks great. I’m very pleased with my purchase. It’s incredibly comfortable and I love the microfiber finish – very classy! I think it may be my favourite helmet (and I’ve had/have many from many name brands).
Naomi –
Safe riding 🙂
Tamara Toro (verified owner) –
Do not like dealing with Fed Ex – had issues with delivery Prefer Canada Post
Naomi –
Yes it has been a tough call with FEDEX especially due to the drastic increase in online sales.
IT seems that FEDEX has been overwhelmed however we DO know they are striving to improve their services.
Ammie R. (verified owner) –
Love it, got it in brown and I think it looks smart! Perfect fit!
Naomi –
Sweet.
Not everyone knows we offer the other colours not just the black.
Safe riding!
Rachel Hanmer (verified owner) –
I followed the measurement instructions precisely and it is too small. I hesitated buying a helmet online but since all my other BOT purchases fit great, I proceeded but am now $200 out of pocket :(. You should consider an adjustable dial or something if you won’t take them back.
Naomi –
Thank you for mentioning this.
We do inform all over our Website (including right by the Helmets) that SALE items are final in the hopes that our Customers will see this before purchasing.
That is the only reason for not being able to offer the exchange.
ANY regular priced items we offer 1 FREE exchange per item that WE set up for you, FEDEX literally comes to your front door to pick up and return to our Warehouse in Alberta.
Make sure you are on our Mailing list as you will receive an Email update on NEW products/Promotions coming up.
Stacey Schaber (verified owner) –
KELLY (verified owner) –
These are wonderful helmets rated better the any of the top brands.
Jodi B. (verified owner) –
Love this helmet, it fits perfect and is beautiful
Jodi (verified owner) –
Great fit, beautiful and above all the safety rating!! Love this helmet
Cathy MacDonald (verified owner) –
This is my third EQ3 helmet, affordable and safe. I love it.
Back On Track –
Wonderful to hear!
We have some NEW helmets coming in about a month or so make sure you are on the Mailing list for updates on Sales/New products/Restock and such.
Sign up at bottom of the home page https://botcanada.com
Kimberly E. (verified owner) –
Anonymous (verified owner) –
Helmet is very good quality for the price. However, sadly, it did not fit my head. As others have posted, it must fit a round head, as it left a big mark on my forehead and I cannot wear it.
Roxanne (verified owner) –
Christine S. (verified owner) –
Beautiful helmet. The sparkly trim adds some extra bling, but is subtle. I love the safety features. Found that it fits small for head measurements if you have a more oval head.
Back On Track –
Good point on that Christine.
The LYNX helmet seems to serve an ‘oval’ head better.
Those should be on the Website in April.
Enjoy the ride enjoy the wear 🙂
DM Cyr (verified owner) –
Val G. (verified owner) –
Loved the fit and comfort of my new helmet
Cindy (verified owner) –
Love the look of this helmet! Best suited for a round head but with a couple of inserts will work great!
Cynthia (verified owner) –
LOVE my new Back on Track helmet. It is beautiful and fits perfectly, which was a huge relief when making an online purchase. I was really happy with the price as well–who doesn’t love a good sale! But, the best part is knowing that I got it from Back on Track because this is a highly trusted brand for me. They sell excellent products that live up to the hype.
Back On Track –
Safe riding Cynthia!
Kelly G. (verified owner) –
I love this helmet. It is my 3rd BOT EQ Helmet. My first one was damaged in a fall. I replaced it immediately and then bought an “extra”. The MIPS technology is excellent, the helmet fits well, I can comfortably wear it all day and its really attractive!
Ruth T. (verified owner) –
Very comfortable helmet. I have a more rounder shaped head and it fits perfect. However I measured a bit under 59 and ordered size 60. So for sure go up in size.
Annie (verified owner) –
Claudette (verified owner) –
Michelle (verified owner) –
My daughter loves the fit, the style and I was ever so happy with the sale price for a quality helmet!
Back On Track –
Safe riding!
Monica (verified owner) –
Fit is great!
Back On Track –
Thank you soo much for the feedback on the EQ3
Alicia K. (verified owner) –
Very Happy with my purchase – looks great and fits perfectly!!
Back On Track –
Wonderful!
Kathy D. (verified owner) –
Andrea M. (verified owner) –
Vicki Freudenreich (verified owner) –
Fits well
Anita D. (verified owner) –
Sizing accurate, great quality
Patti C. (verified owner) –
Excellent quality and very glad I ordered a size up as recommended!
Kristine (verified owner) –
great helmet for a great price!
Back On Track –
Happy Trails 🙂
Amanda P. (verified owner) –
Really pleased with the size and fit. It’s much prettier in person. Pictures don’t really do it justice.
Back On Track –
awww that is sweet enjoy the riding 🙂
Christine (verified owner) –
Anonymous (verified owner) –
Anonymous (verified owner) –
It fits my head perfectly! I did go up one size when I ordered this helmet.
Back On Track –
Wonderful, its a terrific helmet.
Wishing you safe riding
Diana C. (verified owner) –
Anonymous (verified owner) –
Very comfortable protective helmet at a great price!
Gal S. (verified owner) –
I followed the sizing instructions and it fits perfectly – the most comfortable riding helmet I’ve ever had (and the safest too!).
Lisa (verified owner) –
Sanne D. (verified owner) –
My first “expensive” helmet I bought and it’s even prettier in person!
Back On Track –
Safe Riding Sanne 🙂
Tammy B. (verified owner) –
The delivery was SUPER QUICK and I still can’t believe what a great deal I got on this incredible, gorgeous navy blue helmet.
Back On Track –
Super deal is right, the blue is lovely.
Safe riding 🙂
Back On Track –
Hi Faye,
Actually that date is the APPROVAL date by the SEI for the production of our Helmet so they are not ‘old’ helmets so to speak just to let you know 🙂
They did not start producing said product until 2018.
Hope this is helpful information for you.
Shannon Stewart (verified owner) –
Mike Waters (verified owner) –
Exactly what I was looking for! Thank you
Back On Track –
You are welcome!
Safe riding 🙂
Lorna (verified owner) –
Love my blue helmet. I now have two Back on Track helmets – safety first!
Back On Track –
True that, enjoy your rides 🙂
Margaret (verified owner) –
Very comfortable. Harness is soft and feels good.
carla (verified owner) –
Christine B. (verified owner) –
Very nice helmet. Super comfortable and a great fit. I like it so much, I bought two!
Back On Track –
Well done, you certainly cannot beat the price 🙂
All the best!
Isis (verified owner) –
Thanks, love it
sandra henry (verified owner) –
Love my new helmet. It fits very well looks amazing and is so comfortable. The sale was great too. Really appreciative and thankful.
Back On Track –
Hi Sandra,
ENJOY!
Anonymous (verified owner) –
Fits well and the speed of delivery was great!
Vanessa M. (verified owner) –
Kailynn S. (verified owner) –
It’s a beautiful and quality-made helmet… but after measuring my daughter’s head and ordering the corresponding size we were disappointed that the helmet was WAY too small. A friend had the same experience at the same time, and luckily had purchased the size helmet that actually fit my daughter – THREE sizes larger than the size guide recommended.
Liz Sauter (verified owner) –
I bought the large as I’m 57 and find that after wearing it a few weeks it is a bit loose so I will add some felt inside to strengthen fit as medium is too small.
Lisa (verified owner) –
clbur (verified owner) –
I was worried about buying a helmet online. I measured my head many times. It said i was size 6 7/8. I have never worn a helmet that small. I went to size 7 as instructed and it fits perfectly! I guess I have a round head. My name brand “C O” helmet rocks forward and yet squeezes the side of my head. So for others out there with that fit issue, this one should be perfect.
Back On Track –
Thank for you this insightful share.
We know others will find this really helpful.
Safe riding!
Andrea Fry (verified owner) –
Christy (verified owner) –
Beautiful helmet at a great price. Fit perfectly.
Back On Track –
Safe riding Christy 🙂
Christy (verified owner) –
Beautiful helmet. Fits perfectly. Can’t wait to ride in it but have to wait until after Christmas as it was a present 🙂
Back On Track –
Well safe riding AFTER Christmas then soo happy for the fit 🙂
Cheryl B. (verified owner) –
I love my sparkley new BOT helmet! Measured my head over and over, went 1 size up as suggested. Fits almost too big, but it is winter and I can put a light hood under it, which is perfect! I love it!
Back On Track –
Happy trails Cheryl!
Kathy Williams (verified owner) –
Back On Track –
Thank you for your review Cheryl.
I believe we explained about why we have to use FEDEX unfortunately C. Post is not an option for us given the location of our Warehouse.
If you want a Helmet with a dial we have the LYNX.
Also remember the our HELMETS have the ‘MIPS’ aspect which you can read about on our Website also the EQ3 and the LYNX have excellent safety ratings something some of those other cheaper helmets may not.
Safe riding 🙂
Hannah (verified owner) –
I’m very impressed with MIPS at the sale price point. It does fit small as I measure closer to 2cm smaller than helmet size but thankfully a local saddle shop had sizes in stock to try before ordering. Ear covers for the harness would be nice for winter riding.
Nancy (verified owner) –
Hannah (verified owner) –
Would it be possible for you to list the sizes when ordering in cm? The size label in the helmet is listed that way and it would help reduce time ordering with double checking the conversion from inches on the website to cm on the helmet. Otherwise I love my new helmet! It’s comfortable for a several hour ride, stays in place, and even still looks good after getting scrapped on a low branch.
Thank you.
Back On Track –
Will see what we can do about your suggestion thanks Hannah!
Lisa Robson (verified owner) –
Love this helmet – comfort, style and safety all in one!
Back On Track –
It is a great Helmet safe riding 🙂
Cassandra B. (verified owner) –
I love it.. It fits perfectly
Back On Track –
Sweet that is great to hear Cassandra.
ENJOY
dixie_tufts16 (verified owner) –
Beautiful helment that is very budget friendly. I’m very happy I read all the reviews and sized up as the 7 fit my head perfectly. Im not sure what my head shape would be considered but this helment felt snug but not like it was squeezing my head. Will most likely order the brown one as well for a schooling helment!
Back On Track –
Excellent on the Helmet info. much appreciated
Jason C. (verified owner) –
My daughter had another brand of helmet and it bounced all over her head. Once she put this helmet on it stayed put and she could focus on her riding instead of fixing her helmet in the middle of a show or event.
Back On Track –
Fit is definitely key.
Wishing your daughter nothing but SAFE riding and heaps of fun 🙂
Becky (verified owner) –
Shannon (verified owner) –
Fits small
Anonymous (verified owner) –
Emma C Jantz-Lee (verified owner) –
Great helmet. Fits a little on the smaller side if you’re between sizes. Extremely good price for MIPS!! Looks cool- there’s a little sparkle on it. Very pleased!
Back On Track –
Happy riding Emma, stay safe 🙂
Guylaine M. (verified owner) –
Gail Jorstad (verified owner) –
Fits great and looks fantastic. Really happy.
Back On Track –
Happy riding Gail!
shimmere (verified owner) –
I loved my first one so much, I came back for a second in blue! My hat size is 7 1/8 and it’s difficult for me to find that in-between, perfect fit. This one was made for me. After a few months of regular wearing and riding, it’s relaxed just a touch, but still properly snug. I’m excited to have one now for schooling and a second for showing. Thanks BOT!
Back On Track –
Glad it all worked out for you enjoy that 2nd helmet 🙂
Anonymous (verified owner) –
EXCELLENT customer service, great product-pleasure to be a returning customer.
Back On Track –
Thank you for the Customer service feedback, always appreciated 🙂 we do our best!
Anonymous (verified owner) –
Carla R. (verified owner) –
Great fit, price and timely delivery…Love it!
Back On Track –
Happy and safe riding!
Monica L. (verified owner) –
Amanda P. (verified owner) –
My daughter stole one of my (2) brand new helmets so I came back and bought a third. The fit is fantastic and the protection is exceptional. Thank you!
Back On Track –
Great story and the good news is you kept those helmets in the family lol
Thanks for the great share Amanda.
Pascale L. (verified owner) –
Bombe sécuritaire et confortable à bon prix avec le système Mip.
Back On Track –
Thanks Pascale 🙂
Chelsea (verified owner) –
Love the way it looks and fits. I got the brown one and it subtle sparkle is a really nice touch. Truly my dream helmet!
Back On Track –
Wishing you years of fun and safe riding Chelsea in your EQ3 🙂
Amanda P. (verified owner) –
So, I like these helmets so much that I’ve bought 4. 2 for me (schooling and show) and 2 for my daughter. I feel really safe that we’re riding with MIPS technology. We’re both fitting 7 1/8, which is a size that I sometimes struggle to find. For me, the fit is perfect. I’ve read others find the fit small but that’s not my experience. Thanks for bringing affordable safety, with a great look!!
Back On Track –
Well done!
Wishing you both many days of Happy Riding!
Justine f. (verified owner) –
One of the most comfortable helmets I have ever owned! I love the colour options and it fits like a dream.
Corinne A. (verified owner) –
Daughter loves the helmet, comfortable fit and I feel good knowing it is safe. Love the brown colour! Good to be different.
Back On Track –
Don’t forget to EMAIL ‘[email protected]’ to request your ‘Helmet Crash Warranty Form’ to fill out and return to us to save on file for you.
Anne Mancell (verified owner) –
Great helmet and excellent instructions on how to measure your head to get the correct size. It was fortuitous for me to see this sale because I had just had a concussion and needed a new helmet before I could ride again.
Anonymous (verified owner) –
Fits well, good quality, excellent price point.
Anonymous (verified owner) –
Really like this helmet. Fits perfect and very comfortable.
Carla Rodgers (verified owner) –
Beautiful helmet..nice fitting and very comfortable.
Linda P. (verified owner) –
Nice fit. Very comfortable
Anna K. (verified owner) –
The purchase was easy and shipping was great and fast
Sherri B. (verified owner) –
Love this helmet, fit is amazing, lightweight yet still sturdy, only drawback is the harness does not quite go small enough but really that’s fixable. Oh and very very pretty.
Patricia (verified owner) –
Quality product. Delivered as promised.
Sharon Wilson (verified owner) –
Love this helmet ,fits perfect
Zelda (verified owner) –
It’s tight
Stefanie (verified owner) –
Shannon (verified owner) –
Beautiful helmet, so comfortable.
Kim B. (verified owner) –
I love your helmets! And I love them even more when they go on sale.
RITA (verified owner) –
I haven’t had a chance to wear this yet but if feels fabulous and I love the MIP technology. it looks lovely too!
Billie-Jo Dekort (verified owner) –
Sarah I. (verified owner) –
The most comfortable helmet!!
Justine (verified owner) –
One of the most comfortable helmets I have ever owned! And the price was so good, I just had to get a second one!
Crystal (verified owner) –
Love the helmet!
Bethany M. (verified owner) –
Tanya G. (verified owner) –
I’m love this helmet. Bought these as extra helmets for my family who keep borrowing mine.
Martine (verified owner) –
Très confortable, ma fille l’adore et nous aimons beaucoup le fait qu’il y ait la doublure amovible
Karen skinner (verified owner) –
Jennifer (verified owner) –
There was a system error during purchasing and your team was quick to fix the problem! We are very happy with our experience and product.
Sharon (verified owner) –
I had this helmet and to see it as a clearance was great. Light easy to wear
Alexandra MacMurchy (verified owner) –
Love these helmets. Im glad I read the sizing guidelines as I ended up ordering a size up due to the shape of the helmet vs my head. It fits beautifully cant wait to ride in it this winter.