We recommend an introduction time of 2-4 hours/day for the first 3-5 days to get the body used to the effects, but the length of introduction can vary between individuals. Use your judgment to determine when ready for longer use. For the best results, after the introduction time, use the products for longer periods of time daily – such as overnight. Every 3-4 weeks we recommend not using the products for 3-6 days. The period of discontinued use is for you to assess/reassess the progress of your horse or dog and even yourself. Products may be worn for a period of 1-24 hours a day after the introductory period. For use with dogs and horses, we recommend removing our products for 3-4 hours a day to give the animal a break from the effects.
Cooling Dog Coat
Price range: $33.00 through $77.00
Bring your dogs temperature down on hot days
Can the products be used in hot temperatures?
Yes. We do recommend using the products in the cooler parts of the day and for shorter periods of time during the warmer summer months, however, this is your personal preference. Use your best judgement when using our products on your animals on a hot day. Using them for smaller amounts of time throughout the day is better than not using them at all.
After I have discontinued using my Back on Track product and then decide later that I would like to begin using it again, do I need to start over with the introductory period?
Depending on how long it has not been used, it may be necessary to start the introductory period again. Use common sense and see how your body feels and reacts.
How long do Back on Track products remain effective?
The effectiveness of BOT products will not change over time since you cannot wash out the Welltex® fibers infused in the threads. If you have been using our products for a long period of time and feel you don’t see the same results as you did at the beginning, simply take a break for a week and try again. While using our products over time you may get used to the Welltex® effect and start to think you are no longer being helped.
Why use Back on Track products when there are no injuries?
The improved blood circulation from the use of BOT products will help to maintain the over-all well-being of the body tissues, even in health. It may also help prevent injuries in the future by improving over-all resilience of the body.
If using Back on Track products causes increased circulation and swelling occurs, will it go away?
Take a break from wearing the product until the swelling goes down, then begin using it again. Wear it for only a few hours to minimize the chance of swelling again until the body gets used to the increased blood circulation from wearing the product.
What is the difference between Back on Track products and magnet technology?
The Welltex material utilizes the body’s own energy and reflects that energy back into the tissues as far-infrared wavelengths which penetrate deeper than just warmth to affect the tissues and the blood vessels, whereas products with magnet technology utilize the magnetic field.
How do I wash Back on Track products?
Machine wash in warm water and a mild detergent. Do not use fabric softener or bleach. Hang to dry.
Will Back on Track products shrink?
No, providing you follow the washing instructions that come with each product. Products are not to be put into a clothes dryer and bleach should not be used in the washing process.
Can liniments be used with Back on Track products?
Caution is advised when using Welltex® products simultaneously with liniment, since some liniments may amplify the Welltex® effect. Use the product only as directed and consult a doctor if symptoms persist. Do not use products that will generate heat. Use your own common sense to see how you or your animal reacts.
How much support do the Back on Track brace products provide?
Back on Track brace products provide limited support. They are designed as therapeutic products that increase blood circulation and in turn may help reduce inflammation in muscles and joints. Our self fastening Knee Brace and Back Braces provide more support than our other therapeutic brace products, but they should not be used to replace physician prescribed support braces.
Will I experience the Welltex® effect if my Back on Track product is worn over other clothing?
BOT products need to be next to the skin or hair of animals for the product to give the best effect. However, the Back Brace can be worn over a thin shirt and the Mattress Overlay should be used under regular sheets.
Can I use Welltex® products while pregnant?
No. Do not use during pregnancy.






















Kristina W. (verified owner) –
I love this cool coat! It came cool right out of the bag and stays damp and cold for a long time! Plus it looks GREAT!
Back On Track –
Thank you for the feedback on this NEW product of ours.
Fantastic!
Donald C. (verified owner) –
Alexis Pattison (verified owner) –
Celine C. (verified owner) –
Have only used once , need the summer heat to turn up ! Resend this to me end of Aug 😉
Back On Track –
Will see if we can send some heat over lol
Customers are LOVING this entire Cooling line of products, it definitely works!
Anonymous (verified owner) –
These coats are fantastic! They feel stiff coming out of the package. They soften up with water and they stay cool better than any other. This is the first cooling coat I’ve used that actually works!
Back On Track –
One of our top sellers this year, the Cooling Dog Products are a big thumbs up!
Thanks for the share.
Rachelle S. (verified owner) –
Monique M. (verified owner) –
Love the coats! Great customer service, bought the wrong sizes (my error) and the exchange process was seamless from beginning to end. Thank you
Back On Track –
Happy we could help, we are always here to assist ‘[email protected]’ ENJOY the coat 🙂
Anonymous (verified owner) –
Anonymous (verified owner) –
Janet (verified owner) –
This is the second BOT coat we have purchased for our bullmastiff girl. She is actively involved in a number of sports and her jackets have made a huge difference keeping her comfortable. It’s easy to choose the correct size for her, and both jackets adjust well to fit her. Service has been excellent.
Andrea (verified owner) –
Love this new product! It kept my 15 year old border collie cool this summer and also helped with his arthritis. Great customer service too!
Darren B. (verified owner) –
Excellent product that I share the news with Others
Randi (verified owner) –
Toni Currah (verified owner) –
Love it
Christine (verified owner) –
Not exactly what I expected, days have yet to get warm enough to use
Mary B. (verified owner) –
Excellent product and customer support
Anonymous (verified owner) –
Sizing is limited. Don’t try it on your dog if you think it won’t fit. Can’t get dog hair on it if you intend to return.
Back On Track –
We always recommend placing a thin towel or blanket under any items being tried on dogs or horses.
This reduces the hair transfer in case of having to return.
The sticky side of packing tape will remove any residual hair on the products before returning if a vacuum doesn’t.
Return policies available on our Website.
Pat S. (verified owner) –
I love this coat. My German Shepherd Dog is long backed and it is impossible to find a cooling coat long enough, I bought the 80 cm size and it fits perfectly. Kept him nice and cool. FedEx shipping was a nightmare, they tried delivering to wrong house, claimed address was wrong (it was not). Told them to drop at a pickup point then and next day it arrived at my home. Updates on tracking were unhelpful and it took a very long time to get here. But product is great.
Back On Track –
Thank you for your review.
We apologize on behalf of the FEDEX challenges.
Fortunately this is NOT the norm with them, as with all Couriers/Deliveries there are moments that they are at fault.
We are very please the situation got sorted.
Always know you can contact Customer Service for assistance with situations such as this at – [email protected]
Billie Richardson (verified owner) –
Excellent quality and performance. I just wish there was a size a little bit bigger than the 40cm. Other than the sizing , it is great quality and performance for my girl dogs but too small for my males. I have Australian shepherds.
Billie R. (verified owner) –
I wish they had more sizes but it’s a nice quality cooling coat