FAQ – Product Use & Care

When manufacturing the polyester and polypropylene fibers that Back on Track products are made of, ceramic particles are fused into the textile fibers through a Nano technology heat process. The selection of these ceramic particles is based on which absorption and emission spectrum they contain. The result is that when the ceramic particles absorb the body’s energy radiation, they expel energy of a specific wavelength, which is based in the long-wave infrared zone of the thermal radiation spectrum. It is well established and documented that long-wave infrared heat radiation has a pain reducing effect and increases blood circulation.

We recommend an introduction time of 2-4 hours/day for the first 3-5 days to get the body used to the effects, but the length of introduction can vary between individuals. Use your judgment to determine when ready for longer use. For the best results, after the introduction time, use the products for longer periods of time daily – such as overnight. Every 3-4 weeks we recommend not using the products for 3-6 days. The period of discontinued use is for you to assess/reassess the progress of your horse or dog and even yourself. Products may be worn for a period of 1-24 hours a day after the introductory period. For use with dogs and horses, we recommend removing our products for 3-4 hours a day to give the animal a break from the effects.

Yes. We do recommend using the products in the cooler parts of the day and for shorter periods of time during the warmer summer months, however, this is your personal preference. Use your best judgement when using our products on your animals on a hot day. Using them for smaller amounts of time throughout the day is better than not using them at all.

Depending on how long it has not been used, it may be necessary to start the introductory period again. Use common sense and see how your body feels and reacts.

The effectiveness of BOT products will not change over time since you cannot wash out the Welltex® fibers infused in the threads. If you have been using our products for a long period of time and feel you don’t see the same results as you did at the beginning, simply take a break for a week and try again. While using our products over time you may get used to the Welltex® effect and start to think you are no longer being helped.

The improved blood circulation from the use of BOT products will help to maintain the over-all well-being of the body tissues, even in health. It may also help prevent injuries in the future by improving over-all resilience of the body.

Take a break from wearing the product until the swelling goes down, then begin using it again. Wear it for only a few hours to minimize the chance of swelling again until the body gets used to the increased blood circulation from wearing the product..

Because the Welltex material is fused into the thread of the fabric, it will always be effective, no matter how much you have used the products or how many times they have been washed.

The Welltex material utilizes the body’s own energy and reflects that energy back into the tissues as far-infrared wavelengths which penetrate deeper than just warmth to affect the tissues and the blood vessels, whereas products with magnet technology utilize the magnetic field.

Machine wash in warm water and a mild detergent. Do not use fabric softener or bleach. Hang to dry.

No, providing you follow the washing instructions that come with each product. Products are not to be put into a clothes dryer and bleach should not be used in the washing process.

Caution is advised when using Welltex® products simultaneously with liniment, since some liniments may amplify the Welltex® effect. Use the product only as directed and consult a doctor if symptoms persist. Do not use products that will generate heat. Use your own common sense to see how you or your animal reacts.

Back on Track brace products provide limited support. They are designed as therapeutic products that increase blood circulation and in turn may help reduce inflammation in muscles and joints. Our self fastening Knee Brace and Back Braces provide more support than our other therapeutic brace products, but they should not be used to replace physician prescribed support braces.

BOT products need to be next to the skin or hair of animals for the product to give the best effect. However, the Back Brace can be worn over a thin shirt and the Mattress Overlay should be used under regular sheets.

No. Do not use during pregnancy.